GENERAL QUESTIONS

When is the best time to travel?
The best time to travel in China is late-April to May and September to October as the weather is milder and you can avoid the rainy season which is usually June through August. Japan’s rainy season is generally between May and September; most people like to visit when the cherry blossoms are in full bloom in late-March through April. For countries further south (Indochina and India), the best time is usually November through March when the temperature is more comfortable.

Are your tours guaranteed departures?
We do have tours that are guaranteed to depart with as little as two persons (as stated in our website and brochures). In order to maintain our low prices, we must have a minimum number of people in each group for the tours to depart. If the minimum number is not met by 70 days prior to the departure date, then the tour will be subject to cancel and your deposit will be fully refunded. The requirements for the minimum number of people vary by tour.

How many people will be in my tour group? China Premiere Series vacations are limited to 20 people per group. The average group size for China Deluxe, Asia and Europe vacations is 32 guests.

What is the average age of the people traveling with Sonic Tour? We have a wide range of clients from children to seniors. The average age of guests who take the China Premier series are generally higher (in their 40s or 50s) than those who chose to take the China Deluxe series.

Will there be shopping on my trip?
To meet your shopping needs, certain shopping stops during the tour have been arranged by the local handling agency for your convenience. Sonic Tour’ guides are ready to assist you with your shopping requirements. Please keep in mind that the items you purchase while on tour are your responsibility. If the shops allow returns, you will need to ship the items across the Pacific for return.

Will I have some free time while traveling?
Most of our tours will give you some free time in the major cities. If you would like more free time to explore, we will be glad tohelp you extend your stay in the beginning or end of the tour.

Can I make some modifications to the itinerary?
You can add extra nights or extensions to other cities in the beginning or at the end of your tour. Modifications in the middle of a pre-packaged vacation are not allowed. Should you wish to change the tour itinerary, you may consider doing a customized or private tour with us instead.

Can I request special meals?
Meals provided on tour are based on local cuisine and menus. We can generally assist guests in communicating special requests to airlines, hotels and restaurants, but they are not guaranteed. Please advise these requests at time of booking and note that certain surcharges may apply.

Can I bring a wheelchair on my tour? You may bring a fully collapsible wheelchair on tour. You must be traveling with a companion who is physically able to assist you. We regret that Sonic Tour’ staff cannot assist with getting on/off vehicles, walking, dining or other personal needs. Motorcoaches and other transfer vehicles are not equipped with wheelchair ramps.

RESERVATIONS

How do I make a reservation?
You may call us toll-free at (888)266-8988 and a tour consultant will be happy to help you book your Sonic Tour vacation. Our regular office hours are Monday-Friday 9am-6pm PST. You may also contact us by sending an email here.

How late can I book?
If you make a reservation less than 60 days prior to departure, you will incur a $50 late booking fee. Flights are based on availability so you may also incur airline surcharges.

When is the deposit due?
A deposit of $300 per person is due within one week (7 days) from date of booking unless it is a late booking. For late bookings, full payment is due at the time of booking once availability is confirmed.

When is the final payment due?
Final payment is due on or before 60 days prior to departure. For late bookings, full payment is due at the time of booking once availability is confirmed.

Can I pay by credit card?
We accept credit card payments by MasterCard or Visa only. You must fill out the Credit Card Authorization Formand send it to us along with a copy of your picture ID and the front and back of the credit card.

What is your cancellation policy? Cancellation The following fees will be assessed per person accordingly when you cancel your reservation:

  • $100: 120 or more days prior to departure.
  • $200: 60 – 119 days prior to departure.
  • $300: 30 – 59 days prior to departure.
  • $500: 15 – 29 days prior to departure.
  • $1000: 3 – 14 days prior to departure.
  • 100% Tour Fare: Within 48 hours prior to departure (including no shows on day of departure).

Written notice of cancellation must be received by Sonic Tour either by mail, fax, or email. Oral cancellation by phone will not be acceptable. In addition to the above stated cancellation charges, if ticket for airlines, cruises or trains h